Posted in Anything
https://www.scooploop.com/thread/lost-scooploop-contact-via-individual-emails
Scooploop Tech Support
Scooploop tech support for bugs or feature requests related to Scooploop.
Open Loop 191
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No notifications coming to my email.
My preferences haven`t changed-I checked that, but I`m not getting any email notifications over the last few days and I`m not the only one finding this. Please advise.
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Hi Scoop,
Is it possible to allocate this loop to a new Admin please as there appears to be nothing but advertising being posted and nobody able to stop it?
Either that or change the posting access so that only trusted members can post, thereby preventing new members from advertising.
Or perhaps archiving the loop including the proper comments and stopping any more posting (although Long Covid may require new posts).
Something needs to be done to prevent idiot posters filling all available unmoderated loops with junk.
Thank you. -
Recently I've noticed that when using SL on my mobile it comes up with an error message but this doesn't happen when using my desktop. I tried removing the app from my mobile and then re-adding it but its still the same. I couldn't find any options for updates to the app. The error msg I get says "the operation couldn't be completed (Scooploop.Network-Error. error 2)"
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Any idea what’s wrong? (Edited)
I was prompted to sign in afresh to SL which happens occasionally. I decided to change my password which I did successfully but I immediately started getting this error message and the layout/font is completely different. I’m on an iphone using safari.
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Messages (Edited)
Something is wrong here, messages coming up double line space and often missing the last letter of a word,
Also no edit function.This discussion is now closed.
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Homefeed issue (Edited)
We are aware of an issue with loading the home feed that can affect some users. If you encounter this please do not panic, it's being worked on.
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Scooploop Planned Downtime Monday 15th May
Hello Everyone.
Due to the migration of some services to new hardware and other maintenance work, Scooploop might not be available for some hours on Monday 15th before lunch time GMT. -
I can see I have some private messages but cannot open them. Is there a fault on my account or are others having the same problem?
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Is this working . I can only see part of each thread and when I click in the usual way to expand and see all the comments it does not appear to be working
Is anyone else having this problem at all? -
Is the reporting system not working
Or is there a fault on my account .
I have had to block a member because I cannot report his abuse of members in the Anything Group.
Can the team or anyone confirm that the system is working or not. Or is it just my account ?This discussion is now closed.
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Several people including myself are no longer getting email notifications from Scooploop, is it possible to check this, please - thank you.
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not receiving any scooploop messages
I haven't received anything from scooploop for 24 hours - have I pressed something or is everyone having a rest?
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This discussion is now closed.
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I was thinking about deleting my account and made that decision known on here. Is that the reason Scooploop barred me from the Essex group? Rather petty don’t you think if that’s the case.
This discussion is now closed.
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I joined this forum yesterday, but unfortunately found that it doesn’t meet my needs as I thought I’d be able to connect with local people. This is not the case. I’d now like to delete my account to erase any of my information in the forum’s archives but unfortunately can’t find an easy way to do that. Any help would be appreciated. Thank you.
AoifeThis discussion is now closed.
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A lot of new comments have not got the red new next to them,,
Those that have when you click on the notifications it does not go to the new one, have to sroll to find them,
Don't know what comment I am supposed to be reading a lot of the time. -
Hi, and Happy New Year.
And here's perhaps the first moan of the year (is there a special badge for that?!) I keep getting suggestions from the group Pastimes, showing posts by someone I've blocked. I've clicked that I'm not interested in joining the group and when I did it again today I got the response 'Seems the object was already hidden for you.' But it wasn't, and regardless of the group, surely I shouldn't be able to see the blocked person? -
I was notified that I received a badge but I can’t see the badges anymore so don’t know what I’m getting it for. I used to be able to see the badges near where it lists your loops and friends. I’m using the app on an iphone.
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But cannot post to ask for it
https://www.scooploop.com/thread/happy-christmas-28efd#comment_393749 -
Hello.
There might be a short (approx 10min) downtime at some point today (around 4pm GMT). Please do not panic all will be well. -
Scooploop Unscheduled Downtime Today
Hello Everyone.
As you have certainly noticed there has been a long downtime today caused by a massive outage in the data centre.
We are now back online. There are still minor issues but hope all is good for the time being. We apologize for the inconvenience (though it was not within our power to prevent it).
Have a nice rest of the day everyone. -
Is anyone finding SL slow again? It seems very slow to post anything.
My internet has been a bit on/off for a couple of days but I don't seem to be having a problem with any other site when it's working. -
Trying to read the ‘more’ on a thread in the Anything Loop but it will not show when I click on it
Is it a fault on my account
https://www.scooploop.com/thread/the-impeccable-golden-oldies -
Now that I am able to use the App...
... I have noticed a little bug with reactions.
On the App I can see the word WOW.
On my phone's browser I can see an open mouthed face.
I guess one of them is incorrect, but I not sure which. -
Is the login criteria different between browsers and the App?
I can access Scooploop fine via browsers on my phone and PC. The App will not allow me access using identical details. -
I'm still having problems with viewing photographs attached to posts. If someone posts 6 pictures I am unable to see all of the pictures unless I log on to a PC and go to Loop Photos. Then I can see them all.
On my phone (Samsung S21 using the Samsung browser) I do not appear to be able to access Loop Photos (unless it's via a menu option I'm unaware exists).
If it's missing on mobiles, is it possible to add it?
If it is not missing, would you please advise me how to access it.
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Disturbance in the Force (Edited)
Over the last 30 minutes or so (2 Nov 17:30-18:00 GMT) there has been a disturbance which caused error messages for many users. This should now be OK.
Apologies for the inconvenience. -
Have had a bit of difficulty with these recently and today I get nothing but the three moving dots, though I'm told I've got three notifications. I'm on a Mac, using Safari, but I gave Firefox a go too.
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Your Notifications - 'All' not working (Edited)
Android app, 'Your Notifications' screen... The 'All' tab is not working correctly. It should show all posts and comments whether read or unread. Currently it is only showing 20 unread notifications, and none of the read ones. I have to go to the 'Comments' tab to see read comments. Refreshing the 'All' tab makes no difference. One time the 'Unread' tab showed what was supposed to be on the 'All' tab, but I could not repeat that. Scrolling to the bottom of 'All' does not load earlier notifications, but this does work on other tabs. (Quick testing on other tabs does not show anything obviously amiss).
Version 2.01.61 - August 2022 -
With regards to notification issues reported by some users
Hello.
Some users have reported issues with the notification (in the browser) over the last 48 hours. In fact there are two separate issues:
1) some users reported gettting an error message. We hope to have solved this issue now. If it occurs again please report it in the comments.
2) slow loading of the notification drop down (10-15 seconds). We are currently not sure what causes this for some users only. This is being investigated, so please bear with us.
Have a nice morning/day/evening -
.For some reason, I cannot access the normal, new and recent additions shown under the Bell. It now shows 14 new items, that i cannot open ?? Can you help PLEASE !!
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This discussion is now closed.
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I always receive notifications by email but for the past week have noticed that non from Michael B @MichaelB1 have been coming through, only way I see them is via the bell notification and then only sometimes. There doesn't seem to be a problem with any others - although I may not have noticed some are missing. Any suggestions, please - thanks.
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The Allotment group is getting spammed... Help if possible.
...by a gaming/gambling advert from India. Can you help? I`ve reported it but he`s obvs still posting as I`m getting notifications . I`ve messaged the moderator Niche but she`s clearly not available to deal with it.
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When I click on notification it shows anywhere and not on the post one was looking for. have to look for the posting. Very time consuming having to look through a long discussion.
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Notifications [bell] not working
35 on there but can't get them, when click on just get the bubbles.
This discussion is now closed.
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This discussion is now closed.
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I can see a post in the Anything group from someone I've blocked and when I scroll down to the bottom of that page there's some text to the effect that I can comment if I join the loop, though in fact I'm a member already . . .
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It is extremely frustrating scrolling this site on a tablet or phone, as it is almost impossible to not tap on links. Most of the time I have no intention of reading them anyway.
I barely log in to read any posts now because of that.
Perhaps if they were less prominent it would make it much easier.