What happens to people not contacted for vaccination?
I am in category 3 and my friends in category 4 had been vaccinated and given an appointment for their second vaccination. I was dutifully waiting to be contacted, as we are all instructed, but just a bit concerned as it was the trust, not the surgery, who contacted my husband in category 1. He had his first vaccination on December 31st but was not given a second date. My son persuaded me to ring the surgery to check I was on the list
I was a bit reluctant, as I have had two run-ins with the practice manager, recently ((the first time, she criticised a dr who had been incredibly helpful on the phone, saying the dr had given me the wrong advice, and she was going to make an official complaint and insist the dr apologise to me! I said I didn't need an apology, that the paramedics present and the dr on the phone had been helpful - in fact, I was so concerned about this lovely, new doctor I wrote her a personal letter of thanks, without mentioning the practice manager's involvement. The second time, I was told I shouldn't be with the practice as I was the wrong postcode - and why hadn't I changed dr when we moved house. I explained we registered 40 years ago when we moved to Essex. She said I shouldn't be with them, and would have to change, eventually. I was upset and cross but decided to ignore it)
Anyway, I plucked up courage this morning, got through and explained, and asked if it was possible to check if I was on the list. The receptionist just checked name and date of birth and offered me an appointment at 8.15 on Sunday morning at a heath clinic in the town. I was just expecting to be told I was or wasn't on the list. But basically we are told not to ask ......
Also, wondering whether to complain nicely about practice manager as if it has made me reluctant to phone, and I am fairly resilient, and have worked for an NHS Deanery in the past, then how do people feel who are less confidant than I am - it becomes a matter of health and safety if people are put off contacting their gp practice.
Apologies for lengthy post, but any thoughts?
I was a bit reluctant, as I have had two run-ins with the practice manager, recently ((the first time, she criticised a dr who had been incredibly helpful on the phone, saying the dr had given me the wrong advice, and she was going to make an official complaint and insist the dr apologise to me! I said I didn't need an apology, that the paramedics present and the dr on the phone had been helpful - in fact, I was so concerned about this lovely, new doctor I wrote her a personal letter of thanks, without mentioning the practice manager's involvement. The second time, I was told I shouldn't be with the practice as I was the wrong postcode - and why hadn't I changed dr when we moved house. I explained we registered 40 years ago when we moved to Essex. She said I shouldn't be with them, and would have to change, eventually. I was upset and cross but decided to ignore it)
Anyway, I plucked up courage this morning, got through and explained, and asked if it was possible to check if I was on the list. The receptionist just checked name and date of birth and offered me an appointment at 8.15 on Sunday morning at a heath clinic in the town. I was just expecting to be told I was or wasn't on the list. But basically we are told not to ask ......
Also, wondering whether to complain nicely about practice manager as if it has made me reluctant to phone, and I am fairly resilient, and have worked for an NHS Deanery in the past, then how do people feel who are less confidant than I am - it becomes a matter of health and safety if people are put off contacting their gp practice.
Apologies for lengthy post, but any thoughts?
