I've just spent several days without a proper water supply because a valve jammed at the Cheam water treatment plant. It was either very low pressure of totally dried up. They supplied bottled water so I could at least get a cuppa and I used rainwater from the garden to flush the loo, but I couldn't have a shower for four days.
This morning I received four separate letters from SES Water, two of which had identical contents.
It just adds insult to injury that they're wasting money on postage when the infrastructure is failing.
They'll be the first against the wall when the revolution comes.