When can you not claim your free lucky dip lotto ticket?
A. at my local Wilko shop.
A lady in front of me had just paid for some items, when she said to the member of staff, "I've also got this lotto ticket that has won a free lucky dip, how do I claim it".
The staffer asked her where she bought the ticket. The lady said Asda. The staffer said she had to go back to Asda to claim her free ticket.
That is so wrong, you can claim any winning lotto ticket at any retailer. Unless the win is over £500 when you can only claim at bigger shops like Sainsbury or Tesco or the Post Office.
Wilko have done similar before to send customers away. Once telling a customer asking for a refund they had to return to the shop where the item was purchased
A lady in front of me had just paid for some items, when she said to the member of staff, "I've also got this lotto ticket that has won a free lucky dip, how do I claim it".
The staffer asked her where she bought the ticket. The lady said Asda. The staffer said she had to go back to Asda to claim her free ticket.
That is so wrong, you can claim any winning lotto ticket at any retailer. Unless the win is over £500 when you can only claim at bigger shops like Sainsbury or Tesco or the Post Office.
Wilko have done similar before to send customers away. Once telling a customer asking for a refund they had to return to the shop where the item was purchased
