UK Finance scam alert
Please take care with online scams this year as we turn to the web to more and more shopping.
UK Finance is warning consumers to be vigilant against criminals looking to defraud them by posing as parcel delivery companies, as more people across the country are expected to shop online this Christmas than ever before.
Intelligence from UK Finance suggests that criminals are sending out phishing emails, purportedly from well-known delivery companies, which claim that they have been unable to deliver parcels, packages or large letters. These emails may ask the recipient to pay a fee or provide additional details in order to rearrange the delivery.
Remain vigilant and check delivery notifications very carefully to ensure they are genuine. Emails, texts or cards through your letterbox may look very similar to those that are genuine but may use generic greetings, such as Dear Sir/Madam, or include spelling errors.
Always question claims that you are due goods or services that you haven’t ordered or are unaware of, especially if you have to pay any fees upfront. Consider whether you’re expecting a delivery from the company named on the card.
If you receive a delivery card through your letterbox which you do not believe is genuine and which asks you to dial a premium rate number, contact the company direct, using a number you know to be genuine.
Customers can report suspected scam texts to their mobile network provider by forwarding them to 7726, and forward any suspicious emails to report@phishing.gov.uk, the National Cyber Security Centre’s (NCSC) suspicious email reporting service.
More information here - https://www.ukfinance.org.uk/press/press-releases/uk-finance-warns-public-beware-parcel-delivery-scams-run-christmas
UK Finance is warning consumers to be vigilant against criminals looking to defraud them by posing as parcel delivery companies, as more people across the country are expected to shop online this Christmas than ever before.
Intelligence from UK Finance suggests that criminals are sending out phishing emails, purportedly from well-known delivery companies, which claim that they have been unable to deliver parcels, packages or large letters. These emails may ask the recipient to pay a fee or provide additional details in order to rearrange the delivery.
Remain vigilant and check delivery notifications very carefully to ensure they are genuine. Emails, texts or cards through your letterbox may look very similar to those that are genuine but may use generic greetings, such as Dear Sir/Madam, or include spelling errors.
Always question claims that you are due goods or services that you haven’t ordered or are unaware of, especially if you have to pay any fees upfront. Consider whether you’re expecting a delivery from the company named on the card.
If you receive a delivery card through your letterbox which you do not believe is genuine and which asks you to dial a premium rate number, contact the company direct, using a number you know to be genuine.
Customers can report suspected scam texts to their mobile network provider by forwarding them to 7726, and forward any suspicious emails to report@phishing.gov.uk, the National Cyber Security Centre’s (NCSC) suspicious email reporting service.
More information here - https://www.ukfinance.org.uk/press/press-releases/uk-finance-warns-public-beware-parcel-delivery-scams-run-christmas
