• Recall

    Product details: Gentek Wireless Charging Pad

    For full details, including affected model numbers and manufacturer’s advice, click here.

    Reason for recall:

    Risk of fire due to product overheating whilst in use
    What should you do next?

    Electrical Safety First recommends that anyone who discovers they have an electrical item that has been recalled should stop using it immediately
    Check the product recall notification for details of what to do next
    If no details are shown, you should contact either the seller or Citizens Advice on 03444 111 444 or visit them at www.citizensadvice.org.uk
    More information on returning recalled products can be found here.

    Checking your other electrical products

    Our product checker contains the details of electrical products that have been recalled since 2007. If you have searched for a product that you own and it is not listed, this means that it has not been recalled and should be safe to use. However, if you do have concerns about its safety, contact the retailer or manufacturer to alert them to a potential problem.

    This email was sent by Electrical Safety First
    www.electricalsafetyfirst.org.uk

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