Information, tips and myths - No.15 - Email recovery information
Should you ever forget your email password, or it is not accepted for some reason, you will, of course, click 'Forgot password'. To gain access to your account you will have to prove who you are. This is done using the recovery information in your account, so it is essential that this is kept up-to-date. If you have no recovery information then add some - alternate email or a mobile phone number. If you get a new phone number, you must change it before you lose access to the old one.
If your recovery information is not correct, or you have none, then you may never see your email account again.
If your recovery information is not correct, or you have none, then you may never see your email account again.
