Contact centre information
The contact centre is experiencing high call volumes which is expected to continue into next week. As a result there could be lengthy waiting times.
If you leave a callback a customer advisor will call back - there is no need to call again.
Alternatively, sign up for a council tax self-serve account to view and manage your council tax bill online. Using the self service option will also mean residents can get notifications of any bills and view them online as well as setting up Direct Debit details and report a change of address.
Housing benefit claims can also be viewed and checked online as well as current awards for housing benefit and council tax support. Next and previous payment details can be viewed, details of any overpayments and notification of changes to awards.
For more information please visit the council tax benefits and and housing pages on our website www.slough.gov.uk.
If you leave a callback a customer advisor will call back - there is no need to call again.
Alternatively, sign up for a council tax self-serve account to view and manage your council tax bill online. Using the self service option will also mean residents can get notifications of any bills and view them online as well as setting up Direct Debit details and report a change of address.
Housing benefit claims can also be viewed and checked online as well as current awards for housing benefit and council tax support. Next and previous payment details can be viewed, details of any overpayments and notification of changes to awards.
For more information please visit the council tax benefits and and housing pages on our website www.slough.gov.uk.
