Cold callers
We have been made aware of cold callers going door to door in the borough.
The visitor starts by asking the resident to cooperate in a consultation survey on behalf of a well known energy or telecoms brand regarding broadband speeds and line connectivity for example, before going on to try and get the resident to change providers.
Residents are under no obligation to sign up to cold callers and if they do cooperate there is a statutory 14 day cooling off period where contracts can be cancelled.
If you feel there is a scam being perpetrated residents can report it to the Scam Action Line on 0808 250 5050 or the new Citizens Advice Bureaux , CiTA, on 0808 223 1133.
The visitor starts by asking the resident to cooperate in a consultation survey on behalf of a well known energy or telecoms brand regarding broadband speeds and line connectivity for example, before going on to try and get the resident to change providers.
Residents are under no obligation to sign up to cold callers and if they do cooperate there is a statutory 14 day cooling off period where contracts can be cancelled.
If you feel there is a scam being perpetrated residents can report it to the Scam Action Line on 0808 250 5050 or the new Citizens Advice Bureaux , CiTA, on 0808 223 1133.
