• DIANA W @DianaW Dalston - updated 5y

    Camera facility on mobile 'phone stuck in 'Flash' mode

    I've recently had to swap SIM cards in my newish Doro 2404, which may be why its camera facility no longer works. The wretched thing is stuck in 'Flash' mode, so all it offers are flash options, with no way to get back to picture-taking mode at all.

    There's no full manual and Doro's website isn't helpful. The manufacturers' suggestion was to "recommend removing the battery and rub this thoroughly on all it sides to remove any static electricity that could be causing this. After reinserting the battery and turning the phone on, if the issue occurs then we would recommend a factory reset."

    I've tried removing and wiping down the battery but to no effect. Can't see how to do a factory reset, either.

    Can anyone help tackle this problem, please?

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