An email today from Scottish Power
"Good news! We recently carried out a health check on your account and, based on our best estimate, we believe that you’re paying more than you need to for your energy. To make sure our estimate is accurate, we recommend providing us with up-to-date meter readings." (There was a nice yellow box marked: "Enter meter readings")
Why on earth do they want me to send a meter reading when they get actual data from my Smart Meter? By the time it would take to read it and send it, it would be out of date against what they can press a button to see! How ridiculous"
It went on to say"
"We want to help you avoid overpaying and get your account back in good shape. Based on our estimate, we recommend you decrease your Direct Debit using our online Direct Debit Manager tool. You can review and adjust your monthly payments to see the impact it will have on your expected balance at your next payment review."
My account is in good shape, there is no need to get it back to that position. They have today reduced my monthly payment by £101, leaving me still in credit.
It's not a particularly smart system they are running!
Grrrr!
Why on earth do they want me to send a meter reading when they get actual data from my Smart Meter? By the time it would take to read it and send it, it would be out of date against what they can press a button to see! How ridiculous"
It went on to say"
"We want to help you avoid overpaying and get your account back in good shape. Based on our estimate, we recommend you decrease your Direct Debit using our online Direct Debit Manager tool. You can review and adjust your monthly payments to see the impact it will have on your expected balance at your next payment review."
My account is in good shape, there is no need to get it back to that position. They have today reduced my monthly payment by £101, leaving me still in credit.
It's not a particularly smart system they are running!
Grrrr!
