The following posts cover using the site. They can be found by scrolling or using the loop search. They will eventually be added to this post, so look below first.

1. Accessing the site
2. Avatar drop-down list
3. Explore icon
4. Posting events and polls
5. Scooploop help website
6. Posting videos
7. Posting
8. Blocking
9. Scooploop locations
10. Highlight your contributions in a thread.
11. Unable to comment/react on a post
12. Icons below a post
13. A member's avatar
14. Setting up a loop
15. Using search
16. Non-appearing posts
17. New loops not possible at the moment! Hit and miss!
18. Posting links to websites
19. Editing Scooploop post titles.
20. View a member's friends
21. Providing a link to a comment
22. Hidden loops
23. Deleting comments
24. Searching in a loop

It's not your computer!

I am getting/seeing lots of questions about moderators - here is how it works:

1. You can become a moderator by creating a loop*.
2. A member of a loop can make you a moderator.
3. You cannot make yourself a moderator of a loop that you belong to.
4. Scooploop can make you a moderator of a loop where the moderator is absent*.

The way a loop works is decided by the moderator. If a moderator is no longer around, then you may be unable to post or join.

* Not possible at the moment due to the absence of staff.

If there is anything that has not been covered, you can ask in a comment or PM.

https://www.scooploop.com/thread/using-scooploop-b19d3

Members are posting links that do not work, or require signing up or paying money. You can test if links work in the Workshop, then delete them. If left they will be deleted.

Not sure if this is the right place to post.
Desktop no longer working for emails. Ok on tablet. Says not connecting, try again now but just goes round and round, can see the emails but can't access them. Have removed mains plug and left awhile this afternoon but still no joy. As mentioned can use this tablet so can't be broadband? Any suggestions, please, thanks. Might not be able to respond speedily!

If you have had trouble blocking someone, it has now been fixed.

Many members have disappeared from Scooploop. Given that the average age of a Scooploop member is over 70, it may be that they have passed on. To make members aware, you could let a family member/trusted friend know your log in details, and show them what you would like them to do.

Several members and a moderator are not following Scooploop's posting rules, which you can see below:

https://help.scooploop.com/en/moderation/moderation-policy

The inability to block a member will be sorted out in a week or so.

There are various faults with the apps, and these cannot be corrected. You can overcome these by using a browser. The website is a far better way to use Scooploop.

If using a loop's search facility to find a post, clicking on the result will not take you to the post if it is too old. To overcome this, click on the comments icon, even if there are no comments. This is sometimes due to a moderator not understanding one of the settings.

Due to a new bug, you may not be able to block someone; this will depend on who the member is.

I have created a new AI loop (the existing loop's moderator has gone missing), it will give some everyday non-technical uses for AI that you can use to your advantage. Feel free to join in with how you use it. You can join the loop in the link below.

https://www.scooploop.com/loops/ai-artificial-intelligence

https://www.scooploop.com/thread/scooploop-scammer-4eb69

If you are a moderator, beware of this member who is a financial scammer, and has just joined under this name: scooploop.com/user/Emiliafilipowic

Said something you wish you hadn't!? If so, you can only delete it if the thread still exists; if the thread is deleted, then your comments are still available in the search facility.

I have seen it mentioned that 'There is already a thread about this'
If the poster of the existing thread has blocked the member, then as far as the 'duplicate' poster is concerned, that thread does not exist and it's contents are useless to them.

@TerryS

Whether or not a thread can be closed by the original poster is decided by the moderator in the loop's settings.

Looking around Scooploop I have seen the effect that members leaving has. If you decide to 'leave' Scooploop, then unless you have a reason to delete your posts/comments, then there is no reason to do anything. There are more than 10,000 members on Scooploop, if you look at their profiles you will see many with no activity at all. These accounts are doing no harm; the member may be a reader or no longer be around.
If you just want to not be involved in Scooploop for a while for some reason, you could turn off PMs, so as not to waste people's time, and put some information in your profile. You can then 'return' at any time.
Deleting your account leaves a post with deleted comments, and ruins the post for readers, current and future. Look back on some old posts to see for yourself.
Also, if you are a big contributor in a loop, deleting your account deprives members of any interesting/useful information you have posted. If I were to delete my account, then the IT loop would be almost empty.

I can see from an old post that even a Scooploop moderator did not understand the features of a hidden loop, which are:

1. It is hidden! You cannot see it unless you are a member of it.
2. You cannot join a hidden loop unless you are invited.
3. Even if you have the address of the loop you cannot see it.
4. Unless a member tells you, there is no way to find out that they belong to a hidden loop; it is not listed in the loops that they belong to.

Even if you are one of the moderators who voted yes, you may not realise all the consequences of the setting. The feature can be made use of by advertisers. Information about Bubble posts will be posted in the Scooploop members that advertise loop; if you are not already a member, you can join here: https://www.scooploop.com/loops/scooploop-members-that-advertise

To provide a link to a comment, click the 3 dot menu next to the comment, then click 'Copy link'.

Top right on a member's profile you can see a member's friends, this display is limited to 20, but if the member has more than 20 friends, you will see a + figure in blue. If you click the figure, the rest of their friends will be displayed. This feature is not available for a member's loops.

For various reasons, advertisers are currently having a field day in loops. Rather than having to deal with a member after they have advertised, I have created a loop where you can check on guilty members before you admit them. Note that there is nothing in the settings to prevent someone from posting comments.

Click below to join the loop. You can post guilty members who are not shown on the list.


https://www.scooploop.com/loops/scooploop-members-that-advertise

Some moderators are allowing new members who are potential advertisers to join their loops. Once you allow such a member into your loop, there is nothing that you can do to stop them posting an advert in a comment; in the settings you can only stop them posting. Need a crime scene cleaned up!?

https://www.scooploop.com/user/biotechsonline

If you change the text in the title of a post after posting, note that if you later provide a link to that post, that the original title will show in the link.

Please remove this spammer; some moderators are letting anyone in:

https://www.scooploop.com/user/EmillaFilipowic

Firstly we apologise for the recent site downtime; we had a few unforeseen technical issues.

To put the any conspiracies to bed, we were NOT hacked, nor was anyone’s personal details stolen.

As many of you have noticed the team have been relatively quiet recently. We have been busy working on upgrading the system to make the site more stable, faster, and even have a few little extras coming up for you.

However, we have been juggling this with a few paid for jobs that helps keeps Scooploops lights on, which has delayed deploying the updates.

It won’t be long now.

As always, we appreciate your support, the use of the platform and mostly playing nice 😊

Scooploop Team

I can see that some members are having trouble posting links. When you post a link to a website, you should not post it as a link obtained using a search engine and which includes the search engine's name in the result. If you do this, the image which you can usually click, will take you to the search engine's website instead, as in this link to X: https://www.google.com/search?client=firefox-b-d&q=x
This is because Scooploop reads the website at the beginning of the link to create the clickable image. Clicking the link instead of the image will take you to the intended location, but to avoid confusion, always post a link directly to the website.

Read the end of the webpage!

https://www.scooploop.com/thread/could-i-be-a-millionaire-soon

Got this warning but can't find out what it is so don't know if I should remove it, any advice ?

Many members use a photo as their avatar. If your avatar is your photo, note that this is one of the personal pieces of information that you should not put on a public website such as Scooploop. Your photo can be used to identify you and be used maliciously or for fraud.
Other things that should never be posted are:

1. Your real name*
2. Address
3. Phone number
4. Email address
5. Date of birth

On Facebook, never post your holiday photos while you are on holiday, or that you are going on holiday.

*I noticed on a friend's Facebook page, a name I recognised from Scooploop. I visited that friend yesterday, and she told me all about that person!

This is what happens when a moderator disappears or doesn't care. If they are let in, you cannot stop them posting comments.

The following posts cover using the site.

1. Accessing the site
2. Avatar drop-down list
3. Explore icon
4. Posting events and polls
5. Scooploop help website
6. Posting videos
7. Posting
8. Blocking
9. Scooploop locations
10. Highlight your contributions in a thread.
11. Unable to comment/react on a post
12. Icons below a post
13. A member's avatar
14. Setting up a loop
15. Using search
16. Non-appearing posts
17. New loops not possible at the moment! Hit and miss!
18. Posting links to websites
19. Editing Scooploop post titles.
20. View a member's friends
21. Providing a link to a comment
22. Hidden loops
23. Deleting comments
24. Searching in a loop

Whilst the tech support loop is inactive, you can post here instead. If you are using it for test purposes, please delete your post when finished.

I'll soon be posting a list of posts showing how to use Scooploop - See sticky post.

I have created a new loop for moderators to check to see if a member has advertised before they allow them to join. Also, you may already have them as a member. Click below to join:

https://www.scooploop.com/loops/scooploop-members-that-advertise

Please click link below to vote.

https://bit.ly/3OoHnVv

When answering a comment in a loop I am not a member of there are no reply options under the comments.

Some loops that appear to be dead are not, it is just that the moderators, be they Scooploop moderators or volunteers, have set up the loops to review posts. Here is a moderator who is in charge of many loops around the world, who has gone missing.

https://www.scooploop.com/user/LittleGravitas

As the above loops are not functioning, you can post any questions here, and you may get an answer from a member.

If you create a post, and it does not appear, it is because it is awaiting approval by the loop's moderator.

The search box in the menu bar will search the whole of Scooploop to which you have access, but the Search Loop search box will search only the loop you are currently viewing.
The search boxes will show content that is not available without searching, such as the content of deleted posts, and posts awaiting approval. Search cannot find Scooploop staff.

Click the link below for information on how to set up a loop.

Be aware that when you set up your loop, it will only be shown in the list of loops on the app. This is because the app shows all loops, whereas viewers of the website can see only loops that have 2 or more members. To overcome this you can ask someone to join it.

https://bit.ly/3wMvEH7

Placing the mouse pointer on a user's avatar will give the following information:

1. Their number of posts.
2. Their number of comments.
3. Their number of points (upvotes)
4. How long ago they joined.
5. How far away they are.

Clicking the user's name next to the avatar will take you to their profile, where clicking their avatar will show the full image.

From left to right, the icons below a post are as follows:

1. Reaction emoji - can be changed if the wrong one is clicked.
2. Upvote post/comment - there is no downvote.
3. Comments - You must click this to see all comments and for the thread to display properly.
4. Reply to a post/comment. This will automatically insert the name of the member you are writing to.
5. Share - you cannot share from a closed loop.

Someone has asked 'why use the Scooploop app?' If you use the app, why do you use it instead of the website on your phone. Please reply using the link below.



https://bit.ly/3GvKFBU

If you are unable to comment or react on a post, this may be because you are not a member of the loop. If, however, you do belong to the loop, but 'To fully interact with this loop, Join Loop' is shown at the end of the post, then the poster has blocked you. You may also see 'A comment is hidden' in the post; this will be a comment by the poster, or someone else that has blocked you! You are able to see their post due to a bug.