Priority Services - Thames Water
A neighbour just told me about this scheme. If you qualify you can email or phone to go on priority scheme, so if the water supply is down they will deliver water to you rather than you have to get it for yourself. It's worth a read and I will definitely sign up to it.
https://www.thameswater.co.uk/help-and-advice/customer-commitment/priority-services
https://www.thameswater.co.uk/help-and-advice/customer-commitment/priority-services
