Another Amazon Scam
Some years ago I had a problem with my computer and asked for assistance - I can't remember who from. I was asked if I would allow the Helpdesk Administrator to access my computer remotely. I said no and he talked me through what I needed to do. Most things can be done without allowing remote access, it just saves time.
Posted on Nextdoor:
another amazon scam. Hi , Please be aware of a new, very high-level scam. I had a phone call from someone who introduced themselves as a member of Amazon. She briefly said that my Amazon account had been hacked and someone attempted to make a purchase of a mobile phone for around £700. She said they managed to stop the transaction as it seemed very suspicious but I need to confirm if I want the refunded money paid on my bank account. As I couldn't understand was she was talking about, she said she would transfer me to her manager. After that, she hung up. Seconds later, I had another call from a similar number and this time it was a man. He introduced himself and explained to me step by step that someone hacked my amazon account and confirmed everything the woman had said before. He said that to receive the refund Id have to fill the refund form but to do that I would have to go to Play Store and install the app called Amazon remote desk. I did and then he put his email to get access to my mobile. He said that the form is there and I have to fill that in to get a refund. The app looked very legitimate, there was a logo and website layout exactly like amazon's. I didn't fill in the form as I was concerned about why they need CCV no for a refund. I asked him to explain that but he said that was the procedure. I kept asking why he needed that and all my bank details if amazon already has all the information. Then he hung up. I have removed the app from my mobile. Their number were +35347712847 and +35399425334. It all looked very legitimate till the very end and I am very aware of frauds and scams. So stay vigilant. I have reported this information to the police.