Above & Beyond Training provides 1-day staff Customer Service Training courses on-site at your business premises in Surrey, London & South East England. Expert customer services trainer Sarah Carr-Gomm helps your team to improve skills in customer interaction, dealing with difficult customers and professional telephone skills training for your front-line staff in a 1-day fun interactive workshop format for groups of up to 12 people. The focus is to improve the customer experience and your business reputation by equipping staff with the skills to interact and communicate better with customers and clients.